Privacy Policy

At The Cheese Man, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.thecheeseman.ae (the “Site”), make a purchase, or interact with our services. By using our Site, you agree to the practices described in this policy.

When you visit our Site, place an order, or contact us, we may collect certain personal information to provide you with the best shopping experience. This may include your name, email address, phone number, shipping and billing addresses, and payment information. Additionally, we collect technical data such as your IP address, browser type, and device information to enhance website functionality. We may also gather your preferences regarding marketing communications if you subscribe to our newsletter or promotional emails.

We use your personal information to process and fulfill your orders, provide customer support, and communicate with you regarding your purchases. Your information helps us improve our services by personalizing your experience and offering tailored promotions. If you opt in to receive marketing communications, we may send you updates about new products, promotions, or company news. Your data is also used to comply with applicable UAE laws and prevent fraudulent activities.

We respect your privacy and only share your information with trusted third parties when necessary to complete your order or improve our services. This includes payment gateway providers, shipping partners, and Shopify as our e-commerce platform. Shopify processes your personal information in accordance with its own privacy policy. We may also disclose your data if required by UAE law or to protect our legal rights.

Your payment information is processed through secure third-party payment gateways, which comply with international PCI-DSS (Payment Card Industry Data Security Standard) regulations. We do not store your credit or debit card details on our servers. All payment transactions are encrypted, ensuring your sensitive data is fully protected during online purchases.

Under UAE data protection laws, you have the right to access, correct, or delete your personal information at any time. You may also request to restrict the processing of your data or withdraw your consent for marketing communications. If you would like to exercise any of these rights, please contact us at info@thecheeseman.ae. We will respond to your request in accordance with UAE regulations.

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. Cookies allow us to remember your preferences, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings. By continuing to use our Site, you consent to the use of cookies unless you choose to disable them.

As part of providing our services, your personal information may be transferred outside the UAE, including to Shopify servers located in other countries. We ensure that any international data transfers are carried out in compliance with UAE data protection laws and that your information is always protected through appropriate security measures.

We retain your personal information only for as long as necessary to fulfill your order, provide customer support, and comply with legal obligations. Once your data is no longer needed, we securely delete or anonymize it in accordance with UAE data protection regulations.

Our website may contain links to external websites or social media platforms. Please note that this Privacy Policy applies solely to our Site, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites before providing your personal information.

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have unintentionally collected data from a child, we will delete it immediately. Parents or guardians who believe their child’s information has been shared with us should contact us at info@thecheeseman.ae.

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. If we make significant changes, we will notify you via email or by placing a prominent notice on our Site. We encourage you to review this policy periodically to stay informed about how we are protecting your information.