Terms & Conditions
The Cheese Man is committed to clarity and transparency. Our Terms & Conditions outline your rights and responsibilities while shopping with us online. Discover detailed guidelines designed to ensure a secure, fair, and seamless customer experience.
Welcome to The Cheese Man! These Terms and Conditions govern your use of our website www.thecheeseman.ae (the “Site”) and the purchase of our products. By accessing or using our Site, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our Site.
1. General Information
The Cheese Man is operated by MCDL Enterprise LLC, based in the UAE. Throughout these Terms, the terms “we,” “us,” and “our” refer to The Cheese Man. These Terms apply to all users of the Site, including browsers, customers, and merchants.
2. Eligibility
To make a purchase on our Site, you must be at least 18 years old or have the consent of a legal guardian. By placing an order, you confirm that you meet this requirement.
3. Products & Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. While we strive to ensure product descriptions and images are accurate, slight variations may occur.
4. Orders & Payments
By placing an order, you agree to provide accurate, complete, and up-to-date information. All prices are listed in AED (United Arab Emirates Dirham) and are inclusive of VAT unless stated otherwise.
Payments are processed securely via third-party payment gateways, and we do not store your payment details. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or errors in pricing.
5. Delivery
Currently, The Cheese Man only delivers to the Emirate of Dubai. Delivery times and fees are displayed at checkout. While we aim to meet estimated delivery times, delays may occur due to unforeseen circumstances. The Cheese Man is not liable for delivery delays outside our control.
6. Refunds & Cancellations
Due to the perishable nature of our products, all sales are final, and we do not offer refunds or returns unless the product is damaged or incorrect upon delivery. If you receive a damaged or incorrect order, please contact us at info@thecheeseman.ae within 24 hours of delivery with photos of the product.
7. Pricing & Promotions
We reserve the right to modify product prices or promotional offers at any time without prior notice. Any promotions or discounts are subject to availability and may be withdrawn at our discretion.
8. Intellectual Property
All content on this Site, including text, images, logos, and graphics, is the property of The Cheese Man or its licensors and is protected under UAE intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by UAE law, The Cheese Man will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Site or products.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.
11. Changes to Terms
We may update these Terms from time to time. The latest version will always be available on our Site, and your continued use of the Site constitutes acceptance of any changes.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at info@thecheeseman.ae.
The Cheese Man reserves the right to update, modify, or amend this policy at any time without prior notice. We encourage customers to review this page regularly to stay informed about any changes. By using this website and purchasing our products, you acknowledge and agree to comply with the terms outlined in this policy.